Privacy Policy

In accordance with ShopUSA.com’s Terms and Conditions, any personal information, such as your name, address, email address, telephone numbers, account, credit and other financial information that is not otherwise publicly available, that you upload, submit, or provide ShopUSA.com will be held, processed, transferred, retained and disclosed by ShopUSA.com to third parties. At its discretion, ShopUSA.com may share information with law enforcement or government officials for any reason.

ShopUSA.com is dedicated to protecting the privacy of your personal information. This Privacy Policy does not apply to the practices of companies that ShopUSA.com does not own or control, or to people who ShopUSA.com does not employ or manage.

When you visit our Website, we may passively collect non-personally identifiable information about you via certain Internet technology tools, including Google. “Non-personally identifiable” information means information that does not permit us to specifically identify you by your full name or similar unique identifying information such as your address telephone number. Non-personally identifiable information may consist of your IP address or cookies, as well as information regarding the type of browser and operating system that you use, what website you linked from to our Website and other similar analytic data. This data will be used to capture the traffic and usage the Website receives. This information may be used to improve ShopUSA.com’s Web services related to content and design layout.

Personally identifiable information is collected when you register for our service or use our services. This information may include your contact information (such as name, address, e-mail address and phone number), financial and payment information, shipping information, overview of purchase history and any other information you choose to provide us. Personally identifiable information may also be collected when you send us an email through e-mail using the Contact Form. We will retain the content of the email, messages, your name, your email address, and our response in order to handle any follow-up questions you may have. We also use this information to measure how effectively we address your concerns. ShopUSA.com may give consent to the disclosure of your personally identifiable information to any third party service providers. All such third parties are subject to confidentiality obligations and are contractually obligated to maintain adequate security measures to protect your information.

If you have provided us with an email address, we may send you email messages related to your transactions with us such as: 1) An initial e-mail to new users; (2) Notices in relation to receiving, shipping and/or task completion; (3) Announcement notifications related to ShopUSA.com; and (4) Promotional newsletters. We do not sell, rent, or loan our email lists to outside firms.

Customers agree that ShopUSA.com has the right to use, reproduce, copy, modify, publish, distribute, perform and display such information (in whole or part) on a public basis; provided that such use is in accordance with the terms of this Privacy Policy.

ShopUSA.com is based in the United States and so by providing your personal information and by using the Website, you expressly consent to the transfer of your personal information to the United States where data protection laws may not be as stringent as those in the country in which you are located.

ShopUSA.com takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Due to the nature of the Internet and on-line communications, however, we cannot guarantee that any information transmitted on-line will remain absolutely confidential, and we are not liable for the illegal acts of third parties such as criminal hackers.

ShopUSA.com reserves the right to modify this Privacy Policy at any time and without prior notice. All changes to this Privacy Policy will be effective immediately upon their posting to the Website. We will notify you of any material changes to this Privacy Policy by posting the changes on this Website.

1. GENERAL

1.1 This Privacy Policy ("Personal Data Policy") describes how ShopUSA.com ("ShopUSA", "us", "our", "we") collects and processes information about you.

1.2 The Personal Data Policy applies to personal data that you provide to us or that we collect via ShopUSA's website, www.shopusa.com ("Website").

1.3 ShopUSA is the data controller for your personal information. All inquiries to ShopUSA can be made through the contact details listed under section 7.

2. WHAT PERSONAL INFORMATION WE COLLECT, FOR WHAT OBJECTIVES AND LEGAL BASIS FOR THE TREATMENT

2.1 When you visit the Website, we automatically collect information about you and your use of the Website, such as what type of browser you use, which search terms you use on the Home page, your IP address, including your network location, and information about your computer.

2.1.1 The purpose is to optimize the user experience and the site's function, as well as targeted marketing, including retargeting via Facebook and Google. This processing of information is necessary to enable us to take care of our interests in improving the Website and showing you relevant offers.

2.1.2 The legal basis for the processing is Article 6 (1) of the EU Personal Data Regulation 1 section f.

2.2 When you purchase a product or communicate with us on the Website, we collect the information you provide, e.g. name, address, e-mail address, phone number, method of payment, information about which product categories and products you ship, shipping, and information about The IP address from which the order was made.

2.2.1 The purpose is that we can deliver the freight services you have ordered and, in addition, fulfill our agreement with you. Information about your shipments can also be processed to comply with legal requirements, including accounting and accounting. Upon purchase, the IP address is collected for the purpose and to take care of our interest in preventing fraud.

2.2.2 The legal basis for the processing is Article 6 (1) of the EU Personal Data Regulation 1 – section b, c and f.

2.3 When you sign up for our newsletter, we will collect information about your name, e-mail address and possibly mobile number.

2.3.1 The purpose is to safeguard our interest in delivering newsletters to you.

2.3.2 The legal basis for the processing is Article 6 (1) of the EU Personal Data Regulation 1, section f.

2.4 When you sign up for us as a member, you will be asked to provide your name, address, e-mail address and telephone number. In addition to your name, address and e-mail address, you choose to subscribe to our newsletter. We compare this information with other information we have about you, including information about what you have shipped home from the United States.

2.4.1 The purpose is to manage your membership and provide you with the benefits and offer you the benefits associated with the membership of ShopUSA, and to take care of our interest in sending newsletters and targeted marketing.

2.4.2 The legal basis for the processing is Article 6 (1) of the EU Personal Data Regulation 1 – section b and f. You will be asked at the time of registration to give separate consent to electronic marketing.

3. RECEIVERS OF PERSONAL INFORMATION

3.1 Information about your name, address, e-mail, telephone number, order number and specific delivery requests are communicated to UPS or the carrier who handles delivery of your shipment to you.

3.2 Information may be left to external partners that process the information on our behalf. We use external partners to include technical operations and website improvements, newsletters, targeted marketing, including retargeting, as well as your review of our company and products. For example, information about your name and your e-mail to TrustPilot will be forwarded so that we can send an invitation to review us on TrustPilot's website. If you choose to make a notification, TrustPilot becomes the data controller for the information provided. These companies are computer operators and under our instructions and process data for which we are data controllers. Data Processors may not use the information for any purpose other than fulfillment of the agreement with us, and are confidential about these. We have entered into written data processing agreements with all data processing companies handling personal information on our behalf.

3.3 Two of these data providers, Google Analytics v / Google LLC. and Facebook Inc. is established in the United States. The necessary guarantees for the transfer of information to the United States are secured through the data processor's certification under the EU-US. Privacy Shield, cf. EU Type of Data Regulation Article. 45th

3.3.1 Copy of Google LLC's certification can be found here:
       https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

3.3.2 Copy of Facebook Inc.'s certification can be found here:
        https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.

4. YOUR RIGHTS

4.1 In order to provide transparency regarding the processing of your information, we as a data controller must inform you about your rights.

4.2 Insight Court.

4.2.1 You are entitled at any time to request information about, among other things, what information we have registered about you, the purpose of the registration, which categories of personal data and recipients of information, if any. As well as information from which the information originates.

4.2.2 You are entitled to receive a copy of the personal information we process about you. If you want a copy of your personal information, please send a written request to india@shopusa.com. You may be asked to prove that you are the one you give up to be.

4.3 Right to rectification.

4.3.1 You are entitled to receive incorrect personal information about yourself corrected by us. If you become aware that there are errors in the information we have registered about you, you are encouraged to contact us in writing so that the information can be corrected.

4.3.2 Information that we have collected in connection with your registration as a member of ShopUSA service, you have the option of correcting via login to your user profile.

4.4 The right to delete.

4.4.1 In some cases you have the right to have all or some of your personal information deleted by us, for example, if you revoke your consent and we do not have another legal basis to continue the treatment. To the extent that continued processing of your information is necessary, for example, to comply with our legal obligations or for legal requirements to be established, enforced or defended, we are not required to delete your personal information.

4.5.1 You may, in certain cases, have the right to restrict the processing of your personal information to consist of storage, for example, if you believe that the information we treat about you is incorrect.

4.6 The right to data portability.

4.6.1 You may, in certain cases, have the right to obtain personal information that you have provided us in a structured, commonly used and machine-readable format and have the right to transfer this information to another data controller.

4.7 Right of objection.

4.7.1 You are entitled at any time to object to our processing of your personal information for direct marketing including the profiling made to target our direct marketing.

4.7.2 In addition, you may at any time, for reasons relating to your personal situation, object to the processing of your personal information as we make on our legitimate interests, cf. section. 2.1 and 2.3.

4.8 The right to revoke consent.

4.8.1 You have the right at any time to revoke a consent you have given us to a given processing of personal data, including the profile made by you as a member of ShopUSA. If you wish to revoke your consent, please contact us at india@shopusa.com.

4.9 The right to appeal.

4.9.1 You are entitled at any time to file a complaint with corresponding entity in your country, about our processing of your personal information. Complaints may, among other things, be submitted by mail or phone.

5. DELETING PERSONAL DATA

5.1 Information collected about your use of the Website cf. section. 2.1will be deleted when you have not used the Website for 1 year.

5.2 Information collected in connection with your registration for our newsletter will be deleted when your consent for a newsletter is withdrawn unless we have another basis for processing the information.

5.3 Information collected in connection with the shipment you have made on the Website cf. section. 2.2 will in principle be deleted 3 years after the end of the calendar year in which you made your purchase. However, information may be stored for a longer period of time if we have a legitimate need for longer storage, for example, if necessary for legal requirements to be established, enforced or defended, or if storage is necessary for us to comply with legal requirements. Accounting materials are kept for 5 years to the end of a financial year in order to comply with the requirements of the Accounting Act.

5.4 Information that we have collected in connection with your registration to and during your membership of our customer club cf. section. 2.4, we will automatically delete: a) you have not logged in to your user profile for 3 years; b) if you disable (suspend) your membership to our customer club and do not reactivate it within the next 3 years; or c) if you Join us for our customer club.

6. SECURITY

6.1 We have implemented appropriate technical and organizational safeguards against the personal or illegal destruction of personal data, forfeiture, alteration or deterioration as well as the disclosure or misuse of personal data.

6.2 Only employees who have a real need to access your personal information to perform their work have access to them.

7. CONTACT INFORMATION

7.1 ShopUSA.com v / ShopUSA Inc. is the data controller for the personal data collected through the Website.

7.2 If you have any questions or comments about this Privacy Policy or you wish to make use of one or more of your rights described in Section 4, please contact: ShopUSA Inc., Chennai, Tamilnadu, India 600100, Tel: 7305 605 605 or by Email at india@shopusa.com.

8. CHANGES IN PERSONATE POLICY

8.1 If we make changes to the Personal Data Policy, you will be informed of this at your next visit to the Website.

8.2 If you have subscribed to our new user and member, you will be informed about the changes in the policy of sending information to your registered email address.

9. VERSIONS

9.1 This is version 1 of ShopUSA's personal data policy dated May 23rd, 2018.